Applications, contracts, claims, risk and customer communication — fast, accurate and with clear process transparency.
Use case 01
Contract portfolio, claims ratios, risk indicators, sales and compliance KPIs — condensed in one interface, always up to date.
The AI insurance dashboard condenses operational and strategic KPIs from sales, portfolio management, claims handling, risk controlling and compliance into one interface. Trends, claims developments and early-warning indicators are surfaced automatically — without manual reporting work.
Management, board and business units see at any time where the insurance business stands — and can intervene exactly where needed.
How it works
We connect portfolio systems, claims and sales applications and other insurance sources — securely, locally and without data leaving your company.
KPIs, reports and early-warning rules are tailored to your insurance lines and reporting obligations.
We support and optimise continuously — the dashboard grows with your processes and requirements.
Use case 02
A direct contact point for customer service, contract details, claims handling and tariff questions — based on your own data, contracts and transactions.
The AI assistant answers concrete questions about contracts, tariffs, coverage, claims or regulatory topics — context-aware and traceable, based on your internal data, policies and files.
Office staff and field agents save time on research, inquiries and consultation preparation. Complex questions are answered in natural language, with references to the underlying contract documents.
Use case 03
Policies, terms and conditions, guidelines, claims files and experience — accessible through a single question.
The knowledge management platform provides an intelligent, central access point to all insurance-relevant documents: policies, general terms and conditions, tariff books, guidelines, internal instructions and experience from past claims.
Research times drop to minutes, new employees become productive faster, and senior know-how is preserved when people leave. Knowledge becomes a shared tool for the entire insurance team.
Use case 04
Ten areas where AI agents relieve customer service, claims handling, contract management and compliance and accelerate processes.
Answers customer inquiries automatically, generates contract information and supports personalised communication via chatbots or digital assistants.
Service processes can be handled faster and more efficiently.
Automatically analyses claims and submitted documents, prioritises cases and supports benefit checks based on defined criteria.
Processing times can be significantly reduced.
Processes insurance documents via OCR, analyses contract content automatically and detects missing data, risks or deviations early.
Documentation processes can be made more efficient.
Automatically analyses customer, contract and claims data and supports risk assessment and tariff calculations.
Developments and anomalies can be detected faster.
Continuously analyses claims and transaction data and detects unusual patterns or potential fraud automatically.
Risks can be identified and reviewed earlier.
Automatically monitors processes for compliance with regulatory requirements and supports documentation obligations, inspections and audits.
Deviations or missing evidence can be detected at an early stage.
Automatically analyses customer and contract data and identifies potential for cross-selling, contract optimisation and targeted customer outreach.
Sales activities can be managed more efficiently.
Continuously analyses contract, claims and financial data and produces KPI dashboards, forecasts and regulatory reports automatically.
Developments and risks become visible faster.
Automates internal workflows, data maintenance and approval processes through intelligent process control and document handling.
Recurring administrative tasks can be significantly reduced.
Organises guidelines, contract information and expertise in a structured way and enables intelligent searches across large knowledge and document repositories.
Information can be found and used faster.