Email & inbox handling
Analyses incoming messages, prioritises relevant content, routes inquiries to the right place and produces response suggestions.
Recurring communication tasks are handled significantly faster.
AI READY · Service area
AI for Administration & Back Office
Inbox, appointments, documents, minutes, master data and workflows — automated, structured and with a clear overview of all ongoing processes.
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Persönliche Zusammenarbeit vor Ort
Use case 01
AI assistant for Administration & Back Office
A direct contact point for appointments, transactions, documents and routine inquiries — based on your own data and archives.
Fast answers instead of long searches
The AI assistant answers questions about appointments, documents, responsibilities and internal processes in natural language. It finds relevant content from your inbox, file archives and master data — and delivers the answer with a reference to the source.
Secretariat, assistance and back office save time because research, inquiries and preparation run significantly faster. Employees are relieved from standard requests and can focus on value-adding tasks.
Use case 02
AI knowledge management for Administration & Back Office
Guidelines, forms, templates, minutes and experience — accessible through a single question.
Knowledge instead of scattered archives
The knowledge management platform connects guidelines, templates, internal instructions, minutes and experience into a central, intelligent access point. Anyone looking for a procedure, a form or a past decision finds it without long research.
New employees become productive faster, knowledge is preserved when people leave, and consistent procedures are easier to ensure.
Use case 03
AI agents for Administration & Back Office
Ten areas where AI agents take over routine work and accelerate administrative processes.
Coordinate appointments & meetings
Automatically organises appointments, finds suitable time slots and creates invitations and reminders based on availability and priorities.
Coordination effort is noticeably reduced.
Organise business travel
Supports travel planning, bookings and coordination automatically based on travel policies, availability and appointments.
Travel processes are coordinated more efficiently.
Travel expenses & allowances
Processes receipts via OCR, identifies relevant data automatically and assigns expenses to the appropriate transactions in a structured way.
Errors or missing data become visible at an early stage.
Manage documents & forms
Processes documents automatically, reads content via OCR and organises forms and records in a structured, searchable digital archive.
Information is found faster.
Create minutes & reports
Automatically creates meeting minutes, summaries, task lists and structured reports from existing information or meetings.
Documentation effort is significantly reduced.
Manage office supplies & standard orders
Analyses consumption data, identifies needs early and creates order suggestions and supplier coordination.
Standard procurement is managed more efficiently.
Handle internal inquiries
Answers standard inquiries via chatbots or self-service systems and supports employees with internal processes and information requests.
Recurring support tasks are reduced.
Data & master data maintenance
Automatically detects relevant information, updates master data and checks data for completeness or plausibility.
Data quality is sustainably improved.
Coordinate approval & workflow processes
Automatically manages approvals, escalations and internal workflows based on defined rules and priorities.
Process times and manual coordination are significantly reduced.