AI READY · Service area

AI for Transport & Logistics

Routes, shipments, fleet, dispatch and customer communication — optimised, predictive and with clear delivery transparency.

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Use case 01

Live dashboard for Transport & Logistics

Routes, utilisation, delivery status, fleet data, warehouse and compliance KPIs — condensed in one interface, always up to date.

All logistics KPIs at a glance

The AI logistics dashboard condenses operational and strategic KPIs from dispatch, tracking, fleet, warehouse and customs into one interface. Delays, utilisation, maintenance needs and early-warning indicators are surfaced automatically — without manual reporting work.

Management, dispatch and fleet leadership see at any time where operations stand — and can intervene exactly where needed.

AI dashboard for Transport and Logistics – live overview of routes, fleet and delivery status

How it works

Three steps to the AI logistics dashboard
with AI READY

1

Connect systems

We connect TMS, telematics, warehouse and ERP systems and other data sources — securely, locally and without data leaving your company.

2

Configure KPIs & reports

KPIs, reports and early-warning rules are tailored to your routes, fleet and compliance requirements.

3

Use and refine continuously

We support and optimise continuously — the dashboard grows with your processes and requirements.

Use case 02

AI assistant for Transport & Logistics

A direct contact point for dispatch, drivers, customer service and administration — based on your own route, shipment and contract data.

Answers in seconds rather than hours

The AI assistant answers concrete questions about shipments, routes, warehouse stocks, freight documents or regulatory topics — context-aware and traceable, based on your internal data and records.

Dispatch, customer service and administration save time on research, inquiries and status updates. Complex questions are answered in natural language — with references to the underlying transactions.

AI assistant for Transport and Logistics – shipment, route and freight questions

Use case 03

AI knowledge management for Transport & Logistics

Freight contracts, customs regulations, SOPs, route knowledge and experience — accessible through a single question.

Your company's logistics knowledge available at any time

The knowledge management platform provides an intelligent, central access point to all logistics-relevant documents: freight contracts, customs and dangerous goods regulations, SOPs, route knowledge, internal instructions and experience from past trips.

Research times drop to minutes, new employees are productive faster, and senior know-how is preserved when people leave. Knowledge becomes a shared tool for all dispatch and administrative teams.

AI knowledge management platform for Transport and Logistics

Use case 04

AI agents for Transport & Logistics

Ten areas where AI agents relieve dispatch, tracking, warehouse, fleet and compliance and accelerate processes.

AI agents working for Transport and Logistics

Route & trip planning

Analyses traffic, order and location data in real time and automatically optimises routes, delivery sequences and vehicle utilisation.

Delays, congestion or inefficient routes can be detected and avoided at an early stage.

Dispatch & deployment planning

Supports the automatic assignment of vehicles, drivers and orders based on availability, capacity and priorities.

Resources can be planned more efficiently and utilisation improved.

Shipment & delivery tracking

Continuously monitors deliveries, produces ETA forecasts and detects delays or deviations early.

Customers and dispatch can be informed faster and processes managed better.

Warehouse & handling processes

Automatically analyses warehouse and movement data and supports stock optimisation, picking and material flow control.

Bottlenecks, empty runs or inefficient processes can be detected faster.

Document & customs processing

Processes transport and customs documents via OCR, validates content automatically and transfers relevant data into existing systems.

Incorrect or missing data can be detected at an early stage.

Fleet & vehicle management

Continuously analyses vehicle and sensor data and identifies potential maintenance needs or anomalies at an early stage.

Maintenance can be planned more predictively and failures reduced.

Customer service & transport communication

Creates automatic status updates, answers standard inquiries via chatbots and proactively informs customers about delivery status or delays.

Communication processes can be made significantly more efficient.

Forecasts & demand planning

Analyses historical transport and order data and produces volume forecasts, seasonal analyses and capacity predictions automatically.

Fluctuations and future demand can be planned more effectively.

Quality & compliance checks

Automatically monitors processes for compliance with legal requirements, internal guidelines and quality standards.

Risks, deviations or potential violations can be detected at an early stage.

Reporting & operations analytics

Continuously analyses operations and logistics data and produces KPI dashboards, cost analyses and performance reports automatically.

Inefficiencies and optimisation potential become visible faster.

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